Privacy Policy

Last updated: December 1, 2023

Introduction

At Personal Santa Video, we take your privacy seriously. This privacy policy describes how we collect, use, and protect your personal information when you use our personalized Santa video message service. This policy is governed by UK law and complies with the UK Data Protection Act 2018 and UK GDPR.

Information We Collect

We collect the following types of information:

  • Your email address
  • Your child's first name
  • Information about your child's interests and Christmas wishes
  • Payment information (processed securely through Stripe)

How We Use Your Information

We use your information to:

  • Create personalized video messages
  • Process your payment
  • Send you the completed video
  • Communicate with you about your order
  • Improve our services

Data Security

We implement appropriate security measures to protect your personal information. Your payment information is processed securely through Stripe and is never stored on our servers.

Data Retention

We retain your information only for as long as necessary to provide you with our services and as required by law. You can request deletion of your data by contacting us.

Your Rights Under UK Law

Under UK data protection law, you have the following rights:

  • The right to access your personal information
  • The right to rectification of inaccurate information
  • The right to erasure of your information
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights relating to automated decision making and profiling

You can exercise these rights by contacting us. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Contact Us

If you have any questions about this privacy policy or our practices, please contact us.